How to get remote support for your customer on ZOHO

In the realm of employee training, accessing remote support for your customers on your Zoho account is crucial. This guide provides detailed steps to navigate through Zoho's interface and enable remote support features efficiently.

Go to www.zoho.com

1. Click here

Click here to sign into your ZOHO account if you haven't already done that

2. Click "Products"

Navigate to the Products section.

3. Click "Service"

Proceed to the Service category.

4. Click "Remote support and unattended remote access software."

Select Assist

5. Click "Access Zoho assist"

Select the option to "Access Zoho assist"

6. Switch to "assist.zoho.com"

it will automatically switch to "assist.zoho.com" page

7. Click "Customer email address (optional)"

Click on the Customer Email Address field, fill in the email address of the customer that you want to assist

8. Click here

Click on either start now, to take remote sessions with your customer, or you can choose to Schedule a session with your customer

By following these steps, you can seamlessly set up remote support for your customers on your Zoho account.